We collect the personal information you provide on this site and as part of clinical care, and we use it to provide and manage services, communicate with you, meet legal obligations, and improve your experience.
Information we collect
Information you give us
We collect information you provide directly, for example when you fill out a form, register for a service, request a follow up, or provide clinical history. Typical examples include your name, contact details, date of birth, insurance information, medical history, and notes relevant to gastroenterology care such as symptoms and past procedures like colonoscopy.
Information we collect automatically
When you visit our website we collect technical data such as device type, browser, IP address, and pages viewed. We use cookies and similar technologies to remember preferences and measure site usage.
Health related records
Clinical records created in the course of care are maintained separately from website data in electronic health record systems and other secure clinical systems necessary to deliver gastroenterology services, including colonoscopy and hepatology follow up.
How we use information
We use personal information for clinical care, to communicate about appointments and test results, to process insurance and billing related tasks, to comply with legal obligations, and to improve how we deliver services.
- Provide and manage medical care and related communications.
- Process insurance and administrative tasks related to care.
- Improve the website and our services by analyzing usage patterns.
- Comply with legal requirements and safety reporting when required by law.
Legal protections and compliance
We follow applicable laws and standards that protect medical and personal information. Where applicable, this includes the rules that govern the handling of protected health information. We only use or disclose protected health information as permitted or required by law.
Cookies and tracking technologies
We use cookies and similar tools to make the site work, to remember choices you make on the site, and to collect anonymous analytics about site performance. You can manage cookie preferences through your browser. Blocking cookies may affect site features.
Sharing and third party services
We do not sell personal information. We may share information with service providers who perform functions on our behalf, for example hosting, analytics, secure record keeping, or professional services. We require those vendors to maintain appropriate safeguards and to use information only for the services they provide.
We may also share information when required by law, for public health purposes, or to protect the safety of patients or others.
We retain clinical records and site data only as long as needed for the purposes described and to comply with legal or professional record keeping obligations.
Security and data retention
We use administrative, technical, and physical safeguards designed to protect information from unauthorized access or disclosure. No system is completely secure, so we limit access to information to those who need it for legitimate business or clinical reasons.
Retention periods vary by record type and by law. Clinical records are retained according to medical record retention rules and professional standards for a medical practice based in Goshen, New York.
Your choices and rights
You have rights to request access to, correct, or request restrictions on certain uses of your personal information. You may opt out of nonessential communications such as marketing or newsletters. For requests about clinical records or to discuss choices about information sharing, we will explain the process to verify identity and to respond in line with legal requirements.
Key takeaway
We collect only what we need to provide and manage care, we protect information with appropriate safeguards, and you can request access or corrections to your records.
When this policy changes
We may update this policy to reflect changes in our practices or legal requirements. Material changes to how we use personal information will be posted on this site.
Frequently asked questions
How do I request access to my medical records?
Requests for access to clinical records are handled according to medical record rules. We will explain how to verify identity and how we will provide copies or summaries consistent with applicable law.
Do you share information with insurance companies?
We may share necessary clinical and billing information with insurers to process claims and obtain coverage determinations. Such disclosures are governed by insurance rules and privacy laws.
How do you protect information on the website?
Website information is protected with industry standard security measures for hosting and data transmission. Sensitive clinical information is stored in secure clinical systems rather than on the public website.
Can I opt out of cookies or marketing messages?
You can manage cookies through your browser settings. To opt out of marketing messages, follow the unsubscribe instructions in the communication or submit a request as described in the Your choices and rights section.
Where to learn more and check our profile
To read patient reviews, see our location, or get directions, check our Google Business Profile. To learn more about our services and the team, see related pages on this site.